I am not seeing the green dot following me. I only see a pulsing circle. What shall I do?
This means the camera does not see you. This could be because:
- your room (image) it is too dark
- you have a strong light behind you that make you look like a silhouette without a face
- you moved too far to the left, right, in or away from the camera so the camera can't see your face anymore
Find more info on camera issues not having an image.
Find info about the range your camera can be positioned around you.
How do I get to the menu and set posture screen?
- Just click on the Brightday icon in your tray where it is hiding on the bottom of your screen,
- move your cursor over the middle of the popup quickly, and a cog appears. Click on the cog. That's it.
- and a cog appears,
- click on the cog. That's it.
How does Brightday help me sit in a good posture?
What we do
We help you maintain the posture you have set. This way you gain awareness when you slip out of your intended position.
We also have tips based on general guidelines on how to sit or stand in good posture. You can find them in our video library here sit better / stand better / move more. These are general tips not individually catered to your situation.
What we don't do
When you set your posture and track how your are going in and out of your position, we don't use the data to give you any advice on how to sit or stand better. Every person is different
Brightday does not offer medical advise.
That said, if you have a special situation or injury please do refer to your physician or physical therapist for tailored advice to suit your specific needs.
Does Brightday start automatically each day?
Yes. It is preset in the Settings to auto-open at 8:30 AM local time. You can change this auto-start time by going to Settings. The Settings icon is in the main menu around 'SET POSTURE' at the bottom left ( at 7:30 o'clock).
After setting my posture when Brightday opens, should I be resetting my posture during the day?
Yes. It's important to make sure you're never sitting too rigidly in one posture. It's good to get into the habit of resetting your posture multiple times during the day. You really cannot reset too many times. When you want to reset, just click on the Brightday icon in your tray/taskbar, place your cursor over the popup, and click.
Can I use Brightday during my video calls?
MAC and WINDOWS 10 and higher
Absolutely. If you're using a Mac or Windows 10 and higher with a newer camera, it works seamlessly. You are good to go.
WINDOWS 7 or 8
If you are running Windows 7 or 8, you will need to use Brightday's virtual camera in your video conferencing software to be able to use Brightday and use the camera in your conferencing software.
Start Brightday first so you see yourself in the Set Posture screen or even set your posture. Now Brightday is using the camera of your computer.
Now start your video conference software, go to settings and select our Brightday Capture Camera. It will feed the image from Brightday into your video conference software.
If you turn off Brightday, you will loose that image and you will have to switch in your meeting software to your normal camera.
MICROSOFT 10 with OLDER CAMERA
If you are on Microsoft 10 and higher and use an older external camera you might have to work around it as if you are on Windows 7 or 8 - see above.
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The video below is not needed for MAC or Windows with a newer camera. It just works.
This video is for 1) WINDOWS 7 or 8, or 2) WINDOWS 10 and higher but with an older camera.